Ordering, Shipping, Returns & Exchanges

Baloo Living now ships internationally from the U.S., through BorderGuru! Just enter your shipping address at checkout.

In an effort to expedite and simplify delivery, all fees, including customs and duties, are included in the shipping price shown at checkout. The full amount calculated (based on weight and distance) is transferred to the international carrier; Baloo does not retain any of the funds, and we are not able to control the amount quoted.

The estimated transit time is approximately 14 days, and tracking will be provided when your order ships. The final delivery will be performed by a local carrier in your country, with signature confirmation required. We occasionally see transit times that are longer than 14 days, up to 28 days; this is partly due to delays at customs in the destination country. 

When your order ships, you will receive the tracking number via email. You'll be able to track your order using this link; just replace the brackets with your tracking number: https://app.borderguru.com/tracking/[]

We are unable to accept returns or exchanges on orders shipped internationally.